The problem management system
is URTracker, which is a general-purpose problem management system software. It is used to help enterprises and teams to establish various types of problem processing processes, manage all problems and track and record the processing of these problems, and at the same time provide users with a working platform for allocating, transferring, and cooperating in processing problems. It also has a built-in knowledge base function, which is convenient for users to convert valuable information in the problem, accumulate and share various knowledge.
Problem management system
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The problem management system is URTracker, which is a general-purpose problem management system software. It is used to help enterprises and teams to establish various types of problem processing processes, manage all problems and track and record the processing of these problems, and at the same time provide users with a working platform for allocating, transferring, and cooperating in processing problems. It also has a built-in knowledge base function, which is convenient for users to convert valuable information in the problem, accumulate and share various knowledge.
- Name
- Problem management system
- Name
- URTracker
- Features
- Task tracking
- Features
- Built-in knowledge base function
Function
URTracker is widely used in product development management, project management, team collaboration, customer service, daily office and other aspects:
Product defect / bug tracking
Task Tracking
Problem Tracking
Product Demand Management
Customer Support Tracking
Knowledge Base management
IT service management (help desk Help Desk, incident and issue management, etc.)
Other types of transaction tracking (information management, daily office processes, review and approval, performance assessment, implementation of various business processes, etc.)
